Frequently Asked Questions
Find quick answers to common questions about fashion training, shopping, and more at BREEZE FASHION ACADEMY.
🎓 Apprenticeship & Training
Visit our Apprentice Registration page, fill out the application form, and submit required documents. Our team will contact you within 48 hours.
Requirements include: Minimum of 18 years old, passion for fashion, basic sewing knowledge (for advanced programs), and commitment to complete the training duration (3-6 months).
You'll learn fashion design, pattern making, sewing techniques, fabric selection, fashion illustration, fashion business, marketing, and customer service skills.
Yes! Graduates receive a BREEZE FASHION ACADEMY certificate of completion, which is recognized in the fashion industry and can help with job placement.
Training fees vary by program. Please contact our admissions office or check our registration page for current pricing and payment plan options.
🛍️ Ordering
Simply browse our fashion products, add items to your cart, proceed to checkout, fill in your details, choose payment method, and confirm your order.
Yes! Our apprentice designers can create custom pieces for you. Contact our support team to discuss your requirements and get a quote.
You can cancel or modify your order within 1 hour of placing it. Contact our support team immediately for assistance.
Once your order is shipped, you'll receive a tracking number via email. You can also track your order from your account dashboard.
💳 Payment
We accept Paystack (cards, bank transfers, USSD) and Cash on Delivery (COD) for select locations. Apprenticeship fees can also be paid via bank transfer.
Yes! Paystack is PCI-DSS compliant and uses industry-standard encryption to protect your payment information.
Yes, we offer flexible payment plans for our apprenticeship programs. Contact our admissions office to discuss installment options.
🚚 Shipping & Delivery
Delivery typically takes 2-5 business days within Lagos and 3-7 business days for other Nigerian cities.
Shipping fee is ₦1,500 for orders below ₦50,000. Orders above ₦50,000 qualify for free shipping.
Currently, we only ship within Nigeria. However, we're working on expanding our shipping options internationally.
🔄 Returns & Refunds
We offer a 7-day return policy for unworn, undamaged fashion items with original tags attached. Contact support to initiate a return.
Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds go back to your original payment method.
Custom-made items are non-refundable unless there's a defect or quality issue. Please ensure measurements are accurate when ordering custom pieces.
👤 Account
Click "Sign Up" on the top right corner, fill in your details, and create your account. It's free and takes less than a minute.
Click "Forgot Password" on the login page and follow the instructions to reset your password via email.
Yes! Once enrolled, you'll get access to our student portal where you can track your progress, submit assignments, and communicate with instructors.
📦 Fashion Products
We sell a wide range of fashion items including clothing (men, women, children), accessories, footwear, fabrics, and fashion tools.
Yes! We source our products from trusted vendors and ensure all items are authentic and high-quality.
Yes, each product page includes a detailed size guide. If you need help, our customer support team is available to assist with sizing questions.
Still have questions?
Contact our support team for personalized assistance:
📞 Phone: +234 XXX XXX XXXX
📧 Email: info@breezefashionacademy.com
💬 Live Chat: Available 9 AM - 6 PM, Monday to Saturday
